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TRVL App
TRVL App
TRVL App
TRVL App
A digital service that converts your boarding passes into a mobile passbook that can be used with Apple Wallet or Google Pay.
A digital service that converts your boarding passes into a mobile passbook that can be used with Apple Wallet or Google Pay.
A digital service that converts your boarding passes into a mobile passbook that can be used with Apple Wallet or Google Pay.
A digital service that converts your boarding passes into a mobile passbook that can be used with Apple Wallet or Google Pay.
Company:
Company:
Company:
Company:
TRVL App
TRVL App
TRVL App
TRVL App
Services:
Services:
Services:
Services:
Product Design • Mobile
Product Design • Mobile
Product Design • Mobile
Product Design • Mobile
Year:
Year:
Year:
Year:
2021
2021
2021
2021
To cater to the needs of frequent travelers who lead busy lives, we offer a convenient solution to access all their boarding passes in a single location.
To cater to the needs of frequent travelers who lead busy lives, we offer a convenient solution to access all their boarding passes in a single location.
To cater to the needs of frequent travelers who lead busy lives, we offer a convenient solution to access all their boarding passes in a single location.
To cater to the needs of frequent travelers who lead busy lives, we offer a convenient solution to access all their boarding passes in a single location.
To cater to the needs of frequent travelers who lead busy lives, we offer a convenient solution to access all their boarding passes in a single location.
Problem Statement
Problem Statement
Problem Statement
Problem Statement
There is a currently a lack of platforms that allow travelers to retrieve all of their boarding passes in a single location. This results in frustrated travelers to become unsettled while trying to locate their printed boarding passes, which may cause them to being late or missing their flight. We aim to offer travelers a simple and convenient method to retrieve all of their boarding passes in one place.
There is a currently a lack of platforms that allow travelers to retrieve all of their boarding passes in a single location. This results in frustrated travelers to become unsettled while trying to locate their printed boarding passes, which may cause them to being late or missing their flight. We aim to offer travelers a simple and convenient method to retrieve all of their boarding passes in one place.
Defining Success
Defining Success
Defining Success
Defining Success
Our goal is to provide travelers with a convenient, hassle-free way to access and manage their boarding passes in one place, thereby enhancing their overall travel experience.
Our goal is to provide travelers with a convenient, hassle-free way to access and manage their boarding passes in one place, thereby enhancing their overall travel experience.
User Needs
Security of personal information and boarding passes
A simple method to add boarding passes
Organization of boarding passes
Flight and boarding pass status updates
User Needs
Security of personal information and boarding passes
Organization of boarding passes
A simple method to add boarding passes
Flight and boarding pass status updates
User Needs
Security of personal information and boarding passes
A simple method to add boarding passes
Organization of boarding passes
Flight and boarding pass status updates
User Needs
Security of personal information and boarding passes
A simple method to add boarding passes
Organization of boarding passes
Flight and boarding pass status updates
User Needs
Security of personal information and boarding passes
A simple method to add boarding passes
Organization of boarding passes
Flight and boarding pass status updates
User Needs
Security of personal information and boarding passes
A simple method to add boarding passes
Organization of boarding passes
Flight and boarding pass status updates
Business Objectives
To increase customer satisfaction and improve brand loyalty, travel businesses can offer a seamless and stress-free travel experience that adds value to their services. This approach can help expand market share by attracting new customers who prioritize convenience and efficiency. Additionally, revenue can be generated through partnerships and collaborations with airlines, hotels, and other travel-related businesses.
Business Objectives
To increase customer satisfaction and improve brand loyalty, travel businesses can offer a seamless and stress-free travel experience that adds value to their services. This approach can help expand market share by attracting new customers who prioritize convenience and efficiency. Additionally, revenue can be generated through partnerships and collaborations with airlines, hotels, and other travel-related businesses.
Business Objectives
To increase customer satisfaction and improve brand loyalty, travel businesses can offer a seamless and stress-free travel experience that adds value to their services. This approach can help expand market share by attracting new customers who prioritize convenience and efficiency. Additionally, revenue can be generated through partnerships and collaborations with airlines, hotels, and other travel-related businesses.
Business Objectives
To increase customer satisfaction and improve brand loyalty, travel businesses can offer a seamless and stress-free travel experience that adds value to their services. This approach can help expand market share by attracting new customers who prioritize convenience and efficiency. Additionally, revenue can be generated through partnerships and collaborations with airlines, hotels, and other travel-related businesses.
Business Objectives
To increase customer satisfaction and improve brand loyalty, travel businesses can offer a seamless and stress-free travel experience that adds value to their services. This approach can help expand market share by attracting new customers who prioritize convenience and efficiency. Additionally, revenue can be generated through partnerships and collaborations with airlines, hotels, and other travel-related businesses.
Business Objectives
To increase customer satisfaction and improve brand loyalty, travel businesses can offer a seamless and stress-free travel experience that adds value to their services. This approach can help expand market share by attracting new customers who prioritize convenience and efficiency. Additionally, revenue can be generated through partnerships and collaborations with airlines, hotels, and other travel-related businesses.
Research Methods
Research Methods
Research Methods
Research Methods
Defining Problem Statement
Defining Problem Statement
Defining Problem Statement
Align business objectives with user needs
Align business objectives with user needs
Align business objectives with user needs
User interviews
User interviews
User interviews
User testing
User testing
User testing
Customer journey map
Customer journey map
Customer journey map
Competitor Analysis
User interviews
Competitor Analysis
In summary, the boarding pass app aims to provide a convenient and hassle-free solution for managing boarding passes, aligning its business objectives with user needs and insights gained through user interviews and testing, and utilizing customer journey mapping to optimize the travel experience.
In summary, the boarding pass app aims to provide a convenient and hassle-free solution for managing boarding passes, aligning its business objectives with user needs and insights gained through user interviews and testing, and utilizing customer journey mapping to optimize the travel experience.
Challenges
Challenges
Challenges
Challenges
We encountered some challenges such as a tight deadline and limited resources while working with developers to ensure the security and privacy of personal and boarding pass information, as well as integrating the app with other travel-related systems to provide a seamless user experience.
We encountered some challenges such as a tight deadline and limited resources while working with developers to ensure the security and privacy of personal and boarding pass information, as well as integrating the app with other travel-related systems to provide a seamless user experience.
Solution
Solution
Solution
Solution
We prioritize features and functionality that are essential to the app's core value and postponed less critical features for future updates, this helped with our tight deadline. We established security frameworks and guidelines, such as the OWASP Mobile Security Project, and conduct regular security audits and penetration testing to identify and address potential vulnerabilities. We also conducted user testing and user interviews to incorporate user feedback to design an intuitive and user-friendly interface, and ensure that the app is compatible with a wide range of mobile devices.
We prioritize features and functionality that are essential to the app's core value and postponed less critical features for future updates, this helped with our tight deadline. We established security frameworks and guidelines, such as the OWASP Mobile Security Project, and conduct regular security audits and penetration testing to identify and address potential vulnerabilities. We also conducted user testing and user interviews to incorporate user feedback to design an intuitive and user-friendly interface, and ensure that the app is compatible with a wide range of mobile devices.
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